TERMS AND CONDITIONS

Qik is an Italian company, safe, transparent and risk-free and whenever there are any problems it is in our interest to solve them as quickly and with the best possible solution. By browsing and purchasing on Qik you automatically accept, without reservation, the terms and conditions, (including the pages connected with links). In full respect within the rights of the consumer it is the responsibility of the user to stay informed of any changes that will occur on this page. The validity of these changes corresponds to the date of publication and will apply to orders placed after that date.

Description of products
All Qik products are described in as much detail as possible and their characteristics are described in text, photographs and videos. As the products are in continuous development, we reserve the right to modify technical specifications, prices, descriptions and packaging at any time, without prior notice. Our goal is to be precise and provide clear and accurate information, however, it may happen that we have errors. If such errors are serious and involve an order, the order will be cancelled at no cost to the customer or alternative solutions will be proposed. We are not responsible for errors arising from such texts.

Photos and or videos of products
We always try to provide detailed images corresponding to the product, but these are representative images of the product. It can also happen that the colors sometimes do not match, this depends very much on the device and the monitor used. We are not responsible for errors resulting from such images or videos.

Size guide
The size guides provided are indicative and have been laid out according to the standards. We are not responsible for any problems arising from these indications.

Orders
View order section.

Availability
The availability indicated on the site are not in real time, this is also due to simultaneous access to the site by several users. If the product is not available, we will provide an immediate refund to the customer. We are not responsible in any way for unavailable products.

Payments
View payment section

Shipments
View shipments section

Returns
View returns section

Promotions
Discount codes or promotions may not be combined unless clearly specified.

Newsletter
Subscribers to newsletters will receive information about the product, services and promotions. You can unsubscribe by simply clicking on the link at the bottom of the newsletter.

Privacy e Cookies
View Privacy & Cookies section

User obligations
Purchases on Qik are only allowed to an adult audience or minors under adult supervision and it is assumed that the data entered necessary to execute the order is true and correct. It is forbidden to enter false, invented or altered data. It is the user’s duty to pay for the purchased products and keep a copy of the order confirmation sent to the registration email provided by the user during registration.

Trademarks and copyright
Brands and logos on the QIK site belongs to their respective owners. The use of trademarks, logos and other distinctive signs, including reproduction on other sites without the permission of third parties, is prohibited. The contents of this site, texts, images, videos, are protected by copyright. No total or partial reproduction is permitted without permission.

Reviews and feedback
Your opinions are fundamental for Qik. We are not responsible for any content you submit. This will be carefully checked and we reserve the right to delete it at any time if it contains vulgar, unsuitable language, references to competing products, implicit advertising, copyright violations or inappropriate content.

Right of conformity
In full compliance with the Consumer Code (Legislative Decree no. 206/2005) art. 128-135, we are liable for defects of conformity present at the time of delivery. Defect of conformity means that the product does not correspond to the description or does not possess the characteristics described or if it is not suitable for the use for which it was intended. In this case we ask you not to use the product and contact us reporting the problem found.

Warranty
All Qik products are covered by a 24 month warranty valid from receipt of the product. The warranty will be applied to the product that has defects in conformity and / or operation, not found at the time of purchase. Furthermore, the warranty does not apply in the event of incorrect and/or fraudulent use of the product, alteration of the same and unauthorized attempts to repair it. The warranty is personal and therefore applicable to the original purchaser. Any item repaired or replaced under warranty will in turn be covered by the warranty for a period equal to the remaining warranty period of the original product. If it is not possible to repair or replace the product Qik reserves the right to offer an alternative of equal or greater value or a refund. Therefore, it is not possible to establish a warranty management time in advance. If you encounter a problem covered by the warranty, please contact us.

Disputes
In accordance with EU Regulation 524/2013, the European Commission’s online dispute resolution platform is available through: http://ec.europa.eu/consumers/odr/
This procedure may involve costs for both parties depending on the entity chosen as arbitrator of disputes.

Responsability
Qik shall not be liable for any direct and/or indirect damage resulting from the sale of goods on its website. QIK is not responsible in any way for the fraudulent and illegal use of its website, its services and for any kind of payment by third parties. Qik disclaims all liability for damages of any kind, direct or indirect, or resulting in loss of data, income or profit, loss of or damage to property and implied or express claims of third parties regarding the use of its site. Qik does not claim ownership of any content posted by the user on pages (including those of linked social networks). The user grants Qik, free of charge, the transferable, non-exclusive, royalty-free right to reproduce, directly or indirectly, temporarily or permanently, all or part of the content worldwide.

Jurisdiction
Qik is an Italian company that complies with Italian and European regulations. In case of disputes, the competent court will be Brescia, Italy and will be subject to the exclusive Italian jurisdiction.